Technical Skills
AI Strategy and Deployment
Defining and executing AI strategies across complex, multi-discipline organisations. Conducting needs assessments with stakeholders across Sales, Operations, Technical, Finance, and Marketing to identify AI opportunities and build prioritised deployment roadmaps. Evaluating AI tools, frameworks, and platforms against business objectives; managing budgets for AI deployments; and establishing KPIs focused on measurable outcomes — time saved, cost reduced, and processes optimised.
Applied AI Experience
Hands-on AI experience across enterprise and personal contexts: embedded into development workflows via Claude Code and GitHub Copilot; deployed within Microsoft 365 using Copilot and Copilot Studio to build business-specific agents and automations; and at the platform level with Azure AI Foundry and Custom Engine Agents for tailored enterprise solutions. Personally, I run local inference with oLLaMa and use AI extensively for research, writing, and home automation.
Automation and Workflow
Building automation workflows and integrations using n8n, connecting APIs, databases, and AI models to eliminate manual processes. Applied across home infrastructure and enterprise contexts, with a focus on measurable efficiency gains and scalable, maintainable design. Experience with data pipelines, event-driven architectures, and process automation at scale.
Software Development
Building applications with C# and .NET 9, leveraging MongoDB for document storage, Redis for caching, and RabbitMQ for message queuing. Experienced with Blazor for interactive web UIs and .NET Aspire for distributed application development.
Infrastructure and Cloud
Enterprise-scale infrastructure experience spanning VMware vSphere/vCenter virtualisation, Dell server hardware, Cisco Nexus and Catalyst switching, PureStorage FlashArray//X20, Docker Swarm and k3s containerisation, and hybrid Azure deployments. Administration and optimisation of SQL Server and MongoDB, with PowerBI integration.
Security and Compliance
Implementation and management of enterprise security appliances including ForcePoint NGFW and Azure Network Security Policies. Experience with compliance requirements, security policy development, and risk assessment. Familiarity with ISO27001 and GDPR, with a particular focus on ensuring AI solutions are designed to be ethical, secure, and compliant by default.
Experience
AI and Automation Technologist
Responsible for defining and driving the AI and automation strategy across the group, reporting directly to the COO/CCO. I work across all business units — Sales, Operations, Technical, Finance, and Marketing — to identify AI opportunities, evaluate tools and platforms, and translate business needs into practical, scalable solutions. The role spans the full lifecycle from needs assessment and roadmap development through to prototyping, implementation, and performance monitoring, with a focus on measurable business outcomes such as time saved, cost reduction, and process efficiency.
Responsibilities
- •Developing and maintaining the group-wide AI strategy and prioritised deployment roadmap.
- •Researching, evaluating, and recommending AI tools, frameworks, and platforms suited to specific business problems.
- •Advising on AI infrastructure architecture, systems integration, and scalability planning.
- •Building proof-of-concept prototypes to validate AI research findings and demonstrate value.
- •Managing AI operational spend and preparing budgets for individual use cases.
- •Ensuring AI solutions are ethical, secure, and compliant with ISO:27001 and relevant standards.
Group IT and Infrastructure Manager
In this role, I led a team of six infrastructure engineers to deliver infrastructure solutions to business problems in a rapidly growing group of telecommunications businesses. I worked with stakeholders to define requirements, set up project plans, and then coach and mentor my team to deliver exceptional solutions. Projects ranged from IT integrations as the result of acquisitions, through opening new offices, to maintaining our private cloud infrastructure hosted across two datacentres. The Group IT Infrastructure team supported over 25 business acquisitions and integrations during that period.
Achievements
- •Recruited and coached a team of six infrastructure engineers.
- •Supported group growth from 250 to 850 staff.
- •Led IT integrations for acquisitions
- •Managed private cloud infrastructure across two datacentre locations
Service Delivery Lead
I was headhunted to join Foundation IT as Service Delivery Lead to help improve the managed service offering through the development of people, process, and technology. I lead the introduction of an "automation-first" approach to managed services, and developed tools to provide insight into customer infrastructure health, and our own workload.
Achievements
- •Introduced automation-first approach to handling over 1000 tickets per day.
- •Developed infrastructure health insights for customers using automation and API access.
- •Improved managed service delivery by reducing manual work.
IT Manager / Assistant IT Manager
Managing a small IT team supporting internal users at Southern Communications Ltd before it rebranded to SCG.
Software Developer
Working as a developer of "Cubiks Online", an integrated assessment platform built on top of the Microsoft stack; ASP.NET Webforms, SQL Server with C# middle tiers.
Personal Projects
Stepford County Railway Hub Site
I proposed, designed, and built a "world first" real-time web app for Stepford County Railway, a railway simulation game on Roblox. The system processes nearly 1 million game events daily with sub-2 second latency, tracking over 70 million player tasks across 5.5 million registered users. Built using .NET 8, Blazor WebAssembly, MongoDB, Redis, and RabbitMQ in a containerized Docker Swarm architecture with Cloudflare protection.
The platform features real-time event sourcing, real-time statistics and insight, and scaling to handle up to 250,000 events per hour at peak time. I continue to host and maintain this high-traffic application, demonstrating end-to-end product ownership from initial concept through production deployment and ongoing operations.
The application is used by over 1,000 users per day, and transfers around 10TB of HTTP traffic per month.
Home Automation
Using Home Assistant, and a combination of n8n, Claude, Gemini, and various open-source products, I've built a home automation system which semi-automates the control of our heating, lighting, blinds, and EV charging. The system collects over 1200 metrics of time-series data in InfluxDB, with visualisation using Grafana. Workflows and automations handle common tasks such as regulating the heating, recognising visitors on the doorbell, and charging my EV during cheap supply.
Outside Work
Personal Life
I live in Southampton with my partner and our four year old Labrador Retriever. We spend time dog walking at the beach, watching sci-fi films, and playing virtual reality games.
I enjoy listening to house, dance, and EDM music, and I was previously a "bedroom DJ", reaching 48th position globally in the Mixcloud house music show chart.
I love driving, head to the gym from time to time, and I'm a contributor to a handful of open-source home automation projects.